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- Programme Manager (FTC), UK PDF Print E-mail

Programme Manager (FTC)

Legal and general group

ReferenceVN-5290Contract Type Full Time Role Type Fixed Term Contract (inc Secondee) Location London Salary Upto £85,000 Closing Date 30/04/2017


Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.


Department Info

From HR and Digital teams through to Group Finance, Risk and Corporate Comms – our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.


Job Duties

An opportunity to work within Group Finance Change, managing the Group New Ways of Working Programme, taking the lead as Programme Manager.


PRINCIPAL ACCOUNTABILITIES for Project & Operations Delivery


Takes lead for end to end responsibility for the delivery of high complex projects, a medium project portfolio or a programme of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business to realise the benefits as defined in the Business Case.


Leads planning, scheduling, controlling and reporting activities ensuring that comprehensive project and programme level, quality, and risk plans are prepared and maintained and issues are actively managed through to their successful resolution. Identifies and manages risks and issues to ensure that critical problems are escalated at the earliest opportunity and mitigating actions are implemented, in line with change control processes.


Delivers effective communication to all interested parties including stakeholders and Senior Managers to support effective decision-making and manage the smooth and integrated delivery of projects/programmes. Understands the impact on the Business Unit and strives to lessen the impact to a minimum possible in close cooperation with Senior Business Managers.


Manages third party relationships ensuring that dependencies are identified and managed and deliverables are achieved, as defined without incurring unnecessary cost or delay to the project/programme.


Determines, monitors, and reviews all project/programme economics, including costs, staffing requirements, project resources, and project risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate reporting. Ensures that a change control procedure is in place, and actively used to assess the effect of changes to the projects/programme on costs, timescale and/or resource needs and reports these to the sponsors.


Identifies, secures and manages resources to achieve project and organisational objectives in line with the schedule, approved funding and within expected quality and timescales. Ensures that projects are formally closed, that lessons learned are captured, follow up actions are assigned and that benefits realisation planning has been initiated.


Demonstrates compliance with agreed methodology, standards, policies and procedures to ensure strong governance, sharing knowledge and providing feedback and ideas so that performance is continually improved.


Shares knowledge and experience with L&G Project Management community, coaches less experienced Project Managers in specific subjects and is actively involved in continuous improvement activities affecting the project delivery framework.


To take the lead in all matters with regard to the management of employees, ensuring that management discretion is used in a consistent manner and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximise business performance.


Skills Required

Knowledge Area


Project Management Delivery Experience


Extensive knowledge of end-to-end project delivery, working experience of managing large programmes in a programme management role.


Operations Management


The ability to work with the business in an operational role, managing a piece of work that may vary from 2-3 months to 1 year.


Decision Making


Is proficient in the principles of decision discretion and agrees with sponsor the appropriate thresholds


Corporate, Industry and Professional Governance


Is proficient in the standards associated with the practitioner's current Role. Examples: End to end, Group policies and procedures, L&G risk framework.


Project Management Methodology


Is proficient in principles, methods, techniques and tools for the effective management of projects from initiation through to implementation. Example: PRINCE2 or APM, Managing Successful Programmes


The ability to produce plans using the current software Microsoft Planning.


Training Techniques


Works with HR to determine how training requirements can be met


Organisational Awareness


Is proficient in the hierarchy and culture of own, customer and supplier organisations and being able to identify the decision makers and influencers in order to successfully implement target operating model




Is proficient in the principles, methods, techniques and tools for the preparation and monitoring of budgets to minimise costs and ensure cost-effectiveness.


Is able to reconcile Monthly expense reports.


Customer Service Techniques


Is proficient in the techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services, i.e. develop blueprints, Process mapping


Contract selection and Management


Is proficient with methods and techniques for selection and managing contracts to ensure that third parties adhere to agreed contract requirements


Thought Leadership


Is proficient in methods of identifying and abstracting issues into problem statements and drives the resolution forward. Networks internally and externally with peers to bring insights and add value knowledge to the wider community




Preferred: MSc level educated, PRINCE2 Practitioner and/or APM P (or PQ) or PMI equivalent


Desirable: Lean, Six Sigma, P3O, M_O_R, M_O_V, MSP, ISTQB, PROSCI




Up to 10 (direct reports) across all locations and/or matrix management




The jobholder works across all divisions within Legal & General UK and a range of third party suppliers including Legal & General Investment.




High Complexity across some categories


Up to 4- 5 projects concurrently


Regulatory Responsibility:




The role is not regulated by the PRA, though activities and deliverables will often be related to areas of the business where formal regulatory requirements apply. We do ensure that each individual has a regular assessment of relevant regulatory knowledge, for example, Data Protection and Money Laundering.



Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.


Our view is that this role is suitable for agile working. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. For this role, you would be based in London, but you could work in other Legal & General offices or at home, as necessary, provided this meets business needs. Details of agile working will be discussed during the interview process.


For further information about the role, please contact Lynn Morriss, UK Resourcing Lead, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Job posted on 20 April 2017.

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